Description
The present text is a comprehensive textbook for various stakeholders engaged with
hospitality industry, especially rooms division. This book has a wide coverage of various
courses of hospitality operations and management, namely foundation course or
short-term course in housekeeping, accommodation operations, advance course in
rooms division, accommodation management with modern trends and provides up-todate
information about the accommodation sector. The book is divided into 19 chapters
beginning with introduction to hotel, hospitality and housekeeping, spread in several
chapters highlighting operational perspectives of rooms division and finally some
chapters on accommodation management.
Salient Features
● Complete compendium from fundamentals of housekeeping to housekeeping
management
● Management of rooms, public area, linen & laundry, environment, planning trends,
PMS of housekeeping department
● Numerous tables, figures, diagrams and pictures
● Sample formats of housekeeping department
● End of chapter self-assessment exercises, concept review questions and key words
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Open in new tab Dr. Pralay Ganguly is a doctorate in Tourism and Hospitality sector along with
academic qualifications like B.Sc from Vidyasagar University; Diploma in
Hotel Management (DSMS-AICTE); MTM (Madurai Kamaraj University); Travel
Management (Annamalai University); MDBA (Symbiosis-Pune). He is Assistant
Professor, NSHM Knowledge Campus, Durgapur, West Bengal. He has 20 years of
teaching/industry experience in hospitality management. He is involved in the
field of research since last nine years and has published ten papers in the
journals of repute and three articles in the edited books.
